Rosely Private Limited ("Rosely", "we", "us", or "our"), operator of Rosely.ai, is committed to preventing money laundering, payment fraud, and other financial crimes on our platform. We work closely with our payment processors and internal systems to detect, prevent, and respond to suspicious activities in order to protect our users and maintain the integrity of the platform.
1. What Is Money Laundering?
Money laundering is the process of making illegally obtained funds appear legitimate by passing them through a series of transactions to obscure their illegal origin. Money laundering is strictly prohibited on Rosely.ai.
2. What Is Payment Fraud?
Payment fraud includes the unauthorized or deceptive use of payment methods to obtain goods or services. This encompasses stolen credit cards, unauthorized account access, friendly fraud, and false chargeback claims. Payment fraud is not tolerated on Rosely.ai.
3. How We Prevent and Detect These Activities
We employ a combination of automated monitoring tools, human review, and partnerships with payment processors. We actively monitor for risk indicators such as:
- Multiple payment attempts using different cards or names on the same account
- Unusually high-volume or rapid purchases shortly after account creation
- Transactions from IP addresses linked to known fraud or high-risk regions
- Suspicious behavioral patterns (e.g., new accounts making large or frequent purchases)
- Transactions associated with sanctioned individuals, entities, or jurisdictions
- We block transactions from sanctioned countries and individuals in line with applicable international sanctions laws.
4. Response to Suspicious Activity
When suspected money laundering or fraud is detected, we may:
- Suspend or hold the transaction pending review
- Investigate the account and transaction history
- Permanently terminate the account if fraud or money laundering is confirmed
- Reverse or block the transaction
- Report the activity to relevant law enforcement, financial intelligence units, or payment partners as required by law
- Preserve records and cooperate fully with investigations
5. User Responsibilities
You agree not to use Rosely.ai for any fraudulent, illegal, or unauthorized financial activity. Filing fraudulent chargebacks or disputes for legitimate transactions will result in account suspension or permanent termination.
6. Cooperation with Authorities
Rosely Private Limited fully cooperates with law enforcement agencies and regulatory authorities in investigations related to money laundering, financial fraud, or other financial crimes. We will disclose relevant information in response to valid legal requests.
7. Contact Us
To report suspected fraud or suspicious activity:
- Email: support@rosely.ai
- Website: https://rosely.ai